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FAQ

FAQs

1. What skincare regime should I follow?

There are several skincare regimes targeted to different skin types and concerns.
Choose the one that’s most suited to you and remember to keep at it consistently for greater results!

2. Do I need to use all the products to see results?

You can incorporate individual Cellapy products into your skincare regime. However, it is strongly recommended to use the full regime for optimum results as our products are specially formulated for sensitive skin.

3. Who can use Cellapy products?

Specially developed to soothe sensitive skin, all Cellapy products have a gentle formula that is suitable for all skin types.
We understand what your skin needs to battle sensitivity, dryness, oily skin or other external irritants every day, thus, we have different products designed to suit various skin types and target different skin issues.

4. Can I use Cellapy products every day?

Yes, you can! Our products are formulated for your daily skincare routine, morning and night. A consistent skincare regime is essential for skin health, especially for those with sensitive skin.

5. Where can I buy Cellapy products?

Cellapy products are available exclusively at Watsons stores.
You may also purchase our products online at:

6. What should I do if I have an allergic reaction to your product(s)?

Please discontinue use of product(s) immediately if signs of irritation occur. We suggest you consult a dermatologist before using any other kind of skincare products if the irritation persists. You may also perform a patch test by applying the product(s) on a small patch of skin, such as on your wrist or inner arm for 24 hours to observe. If no signs of irritation such as redness, swelling, or itching occur, you may then continue using the product(s).

7. Is it safe to use Cellapy products when I am pregnant?

Cellapy products are safe to use while pregnant. Our products are all dermatologist-tested and do not contain any harmful ingredients. However, it is advisable to consult with your primary care physician to determine what skincare products are suitable for you during your pregnancy.

8. What is the shelf life of your products?

The shelf life varies by product but generally our products’ shelf life is 3 years from the manufacturing date. Each product will have a manufacturing date or expiry date stamped on the box. Once opened, kindly use within 6 months to ensure the products’ utmost effectiveness.

If you have a question that’s not answered here, reach out to us on Facebook and we’ll be in touch!

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